Working on language learner pain-points through a coaching approach

This week’s guest post by the lovely Gabriella Kovács briefly discusses the basics of language coaching and gives you some ideas about how it works… and a very practical takeaway activity to use in your next lesson.

Something to identify is whether you are a coach coaching learners, or a language professional (teacher, trainer) using coaching elements, techniques and tools to add dimension to your classes. 
When you coach, you coach, when you teach, you may make use of specific coaching elements, but that is not coaching: that is teaching with a coaching approach.  In my experience of the past few years, the latter is basically what most language professionals need, this is what learning about LC can provide.

Language coaching is a process focusing on learner needs, interests, motivation and goals.  By identifying – with the learner – what and why they wish to achieve concerning their language learning and language usage goals, the missing pieces of the puzzle fall into place nicely.  By asking questions, guiding with empathy and positivity there will be space for the learner to come to terms with who they really are as language learners, language users and will increase their commitment to taking steps to reach their goals.

The definition goes: A conversation-based process with a purpose to map and create optimal language acquisition or language usage-related goals. The framework is based on strategies utilising intrinsic motivation and developing learning awareness, where both parties are equal partners.  It is important that clients (learners) claim ownership of their own development. (Source: Gabriella Kovács ACC)

Learners may feel stuck or demotivated, keep postponing exams, cannot significantly make progress, do not seem to find time to study the language, believe they are not good at learning languages etc.

For some, working on these issues might take one session, for others 3-6, it really is not about time. I have had clients collaborating with me for one session and leave happily, while others I support for months and work in true partnership with them, covering themes related to their workplace communication issues, exam preparation etc. 

Key questions to ask when beginning a coaching process might be:

In what way(s) is your goal supporting other aspects of your life?

Do you have an ideal type of teaching or lesson in mind you would feel comfortable with?

If you had 15 minutes a day to learn, what would you do in that time?

I work with adults in the corporate world and blend coaching with communication training. Many times I go in with 3-4 coaching tools and a handout and we discuss what is going on for the learner. I provide the attention all learners should be receiving – and they strive.

Let me present an activity I often use with learners when identifying motivation, learning preferences, strategy issues for them. 

  1. Print and cut about 6-10 quotes and place them on the table in front of the learner/s. (If you have a class, then get them into pairs or groups of maximum 3-4.)
  2. Go through the quotes and make sure learners understand the meanings of the words and phrases. Make this as short as possible. (Don’t interpret the meaning of the quotes themselves to them.)
  3. Ask learners to choose 2 quotes that resonate with how they are feeling in connection to their learning challenges right now, why that quote is important for them at present.  Let them explain to you or their partner/group. 
  4. Finally get them to highlight and share some interesting ideas.  Let them reflect on the activity: Why was this activity valuable for you?
  5. You can even collect their reflections and summaries on post-its and put them on the wall.

This is a precious activity as it needs very little preparation, will support learning awareness and deepen understanding of aspects of learning/teaching learners may not have thought of before. It may take 10 minutes, it may take 30 minutes… Be prepared for a fruitful conversation indeed!

These are my favourite quotes, but there are many, many more out there!

  • Insanity is doing the same thing over and over again and expecting different results.  – From the book Narcotics Anonymous
  • If you limit your actions in life to things that nobody can possibly find fault with, you will not do much. Lewis Carroll
  • Nothing is impossible… the word itself says I’m possible! Audrey Hepburn
  • The journey is the reward.  – Chinese proverb
  • People often say that motivation doesn’t last. Well, neither does bathing, that’s why we recommend it daily.  – Zig Ziglar
  • When it is obvious that the goals cannot be reached, don’t adjust the goals, adjust the action steps. – Confucius
  • Problems are only opportunities in work clothes. Henry Kaiser
  • Success depends upon previous preparation, and without such preparation there is sure to be failure. – Confucius
  • I never teach my pupils. I only attempt to provide the conditions in which they can learn. – Einstein
  • Tell me and I forget, teach me and I may remember, involve me and I learn.- Xun Kuang
  • A teacher is one who makes himself progressively unnecessary. –  Thomas Carruthers
  • That is what learning is. You suddenly understand something you’ve understood all your life, but in a new way. – Doris Lessing

Hope you enjoyed reading this and found it useful. 

Australian-born Gabriella Kovács ACC, an internationally certified language coach, business communication trainer (B.Ed., M.A.), mentor and teacher trainer. She is behind the idea of founding an organisation to support all professionals interested in language coaching, which has manifested in ILCA (International Language Coaching Association).

Her mission is to add dimension and depth to ongoing language learning practices and create a more holistic, person-centred approach for language professionals. She provides webinars, f2f and online trainings, publishes articles and works with her clients.